Effective Date: January 1, 2026
Turfco Manufacturing, Inc. ("Turfco," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, www.turfco.com, purchase products, request information, register equipment, submit warranty claims, subscribe to communications, or otherwise interact with us.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following categories of information:
Information You Provide
You may voluntarily provide information when you:
- Request a quote
- Contact us
- Submit a dealer inquiry
- Register equipment
- Submit a warranty registration or warranty claim
- Create an online account
- Purchase products or parts
- Subscribe to our newsletter
- Download product literature
- Register for training or events
This information may include:
- Name
- Company name
- Job title
- Mailing address
- Shipping address
- Email address
- Telephone number
- Equipment information
- Product serial numbers
- Payment information (processed securely by our payment providers)
- Any information you include in communications with us
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- Search terms
- Approximate geographic location
- Website usage statistics
Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality and understand how visitors use our website.
These technologies may include:
- Browser cookies
- Google Analytics
- Google Tag Manager
- Google Ads Conversion Tracking
- Meta Pixel
- Microsoft Advertising (Bing) tracking
- Session cookies
- Persistent cookies
Cookies help us:
- Remember preferences
- Improve website performance
- Analyze website traffic
- Measure marketing effectiveness
- Deliver relevant advertising
You may disable cookies through your browser settings, although portions of the website may not function properly.
How We Use Your Information
We use personal information to:
- Provide products and services
- Process orders
- Fulfill warranty registrations and claims
- Respond to inquiries
- Provide customer support
- Improve our products
- Improve our website
- Send newsletters and marketing communications
- Personalize website experiences
- Analyze website traffic
- Detect fraud
- Maintain website security
- Comply with legal obligations
Marketing Communications
If you subscribe to receive emails from Turfco, we may send:
- Product announcements
- Promotions
- Dealer news
- Educational content
- Event invitations
- Service information
You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.
How We Share Information
We do not sell your personal information.
We may share information with trusted third parties that help us operate our business, including:
- Website hosting providers
- CRM providers (including Salesforce)
- Email marketing providers
- Shipping providers
- Payment processors
- Analytics providers
- Advertising platforms
- IT service providers
These companies are authorized to use your information only as necessary to provide services on our behalf.
We may also disclose information when required by law or when necessary to protect our rights, customers, or business.
Advertising and Analytics
We may use services such as:
- Google Analytics
- Google Ads
- Meta (Facebook and Instagram)
- Microsoft Advertising
These services may use cookies and similar technologies to:
- Measure website usage
- Evaluate advertising campaigns
- Understand visitor behavior
- Deliver more relevant advertising
You can learn more about Google's advertising settings through Google's Ads Settings page.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Data Retention
We retain personal information only as long as necessary to:
- Provide requested services
- Fulfill warranty obligations
- Complete purchases
- Meet legal requirements
- Resolve disputes
- Enforce agreements
Your Privacy Rights
Depending on where you reside, you may have rights regarding your personal information, including the right to:
- Access your information
- Correct inaccurate information
- Request deletion
- Request a copy of your information
- Limit certain uses of your information
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
Children's Privacy
Our website is intended for business professionals and adults.
We do not knowingly collect personal information from children under the age of 13.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
International Visitors
Our website is operated from the United States.
If you access our website from another country, your information may be transferred to and processed in the United States.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The revised version will be posted on this page with a new Effective Date.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Turfco Manufacturing, Inc.
1655 101st Avenue NE
Blaine, MN 55449
Phone: (800) 679-8201
Website: www.turfco.com